ScrollScript.ai ("ScrollScript," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your data when you use our website and services (the "Service").
1. Information We Collect
Account Information. When you create an account, we collect your name and email address through our authentication provider, Clerk. We do not store your password directly; authentication is handled entirely by Clerk.
Content You Provide. When you use the Service, we collect the inputs you provide, including topic descriptions, briefs, tone and platform preferences, target audience selections, and refine feedback. We also store the scripts generated for you so you can access them from your dashboard.
Payment Information. If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card number, bank account details, or other sensitive payment information on our servers. Stripe may collect and store this information in accordance with their own Privacy Policy.
Usage Data. We automatically collect certain information when you use the Service, including your IP address, browser type, device information, pages visited, and the dates and times of your visits. This data helps us understand how the Service is used and improve it.
Cookies. We use essential cookies to keep you logged in and to maintain your session. We may also use analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
(a) Provide, operate, and maintain the Service, including generating scripts based on your inputs.
(b) Process payments and manage your subscription.
(c) Store your generated scripts so you can access them from your dashboard.
(d) Enforce usage limits associated with your plan.
(e) Communicate with you about your account, including service updates and billing notifications.
(f) Improve, personalize, and develop the Service.
(g) Detect and prevent fraud, abuse, or violations of our Terms of Service.
3. AI Processing
When you generate or refine a script, your inputs (topic, tone, audience, duration, and any refine feedback) are sent to third-party AI providers for processing. These inputs are used solely to generate your requested script and are not used by us to train AI models. Our AI providers may have their own data handling practices; please refer to their respective privacy policies for more information.
4. Third-Party Services
We use the following third-party services to operate ScrollScript:
Clerk for user authentication and account management. Clerk Privacy Policy
Stripe for payment processing. Stripe Privacy Policy
Supabase for data storage. Supabase Privacy Policy
Vercel for hosting and deployment. Vercel Privacy Policy
5. Data Retention
We retain your account information and generated scripts for as long as your account is active. If you delete your account, we will delete your personal information and generated content within 30 days, except where we are required to retain certain information by law or for legitimate business purposes (such as resolving disputes or enforcing our Terms).
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and secure storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access. You can request a copy of the personal information we hold about you.
Correction. You can request that we correct inaccurate or incomplete personal information.
Deletion. You can request that we delete your personal information, subject to certain legal exceptions.
Portability. You can request a copy of your data in a structured, machine-readable format.
Objection. You can object to certain processing of your personal information.
To exercise any of these rights, please contact us at support@scrollscript.ai. We will respond to your request within 30 days.
8. Children's Privacy
The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from those in your country. By using the Service, you consent to the transfer of your information to these countries.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@scrollscript.ai.